Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you") and Nathan & Florez LLC ("DealHub," "we," "us," "our"). By creating an account or using the DealHub platform at www.dealhubhq.com or any successor URL (the "Service"), you agree to be bound by these Terms.

If you do not agree to these Terms, do not create an account or use the Service.

2. Description of Service

DealHub is a software-as-a-service (SaaS) platform that helps small business acquisition buyers organize, analyze, and evaluate business acquisition opportunities. The Service provides:

• Document intake and organization for acquisition deal materials
• AI-powered extraction of key financial and operational facts from uploaded documents
• Deal metrics calculated against industry-specific benchmark ranges
• AI-generated assessments and buyer fit analysis
• Integration with third-party cloud storage providers (currently Google Drive)
• A structured workspace for managing the deal evaluation process

DealHub is a workspace and organizational tool. It does not provide investment advice, financial advice, legal advice, tax advice, accounting advice, brokerage services, appraisals, business valuations, or due diligence services. All AI-generated content is informational only, may be incomplete, inaccurate, or outdated, and must not be relied upon as a substitute for independent review or professional advice.

3. Account Registration

To use the Service, you must create an account by providing a valid email address and password. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account

You must be at least 18 years of age to use the Service. By creating an account, you represent that you are at least 18 years old.

4. User Content and Data

4.1 Ownership

You retain all ownership rights in the content you upload, paste, or otherwise submit to the Service ("User Content"). This includes but is not limited to: listing descriptions, broker emails, confidential information memorandums (CIMs), financial statements, notes, photos, audio recordings, and any other deal-related materials.

4.2 License Grant

By uploading User Content to the Service, you grant DealHub a limited, non-exclusive, non-transferable license to process, analyze, store, and transmit your User Content solely for the purpose of providing the Service to you. This license includes the right to:

• Send User Content to third-party AI processing services (currently Anthropic's Claude API for fact extraction, summarization, and analysis, and Deepgram's API for audio transcription with speaker identification)
• Temporarily store User Content in our infrastructure for processing and related operational purposes, subject to our retention practices
• Store extracted facts, transcripts, AI-generated summaries, metadata, and related service records for so long as needed to provide the Service, subject to deletion requests, backup retention, legal obligations, security logging, dispute preservation, and enforcement of our agreements
• Transmit User Content to your connected cloud storage provider (e.g., Google Drive) at your direction

This license terminates when your User Content is deleted from the Service, subject to limited residual rights necessary for backup retention, legal compliance, security, dispute resolution, abuse prevention, and enforcing our agreements.

4.3 Confidential and NDA-Protected Materials

You are solely responsible for ensuring that any content you upload to or process through the Service complies with all applicable confidentiality agreements, non-disclosure agreements (NDAs), legal obligations, and contractual restrictions to which you are a party.

Unless DealHub expressly agrees otherwise in a separate written agreement signed by DealHub, DealHub is not a party to, and does not assume obligations under, any confidentiality agreement, NDA, or other contractual arrangement between you and any business seller, broker, intermediary, or other third party. DealHub bears no liability for your decision to upload, process, or store confidential materials using the Service.

By using the Service with confidential materials, you represent and warrant that:

• You have all rights, consents, and permissions needed to upload, process, store, and transmit such materials through the Service
• Your use of the Service with such materials does not violate any NDA, confidentiality obligation, privacy right, or other legal restriction to which you are bound
• You have provided any notices and obtained any consents required by applicable law for your use of the Service with such materials

You will not upload Social Security numbers, driver's license numbers, financial account passwords, or other highly sensitive personal information unless strictly necessary and lawfully permitted.

You understand that User Content may be processed by third-party service providers as described in Section 5.

5. Third-Party AI Processing

The Service uses third-party AI and other service providers to process your User Content for fact extraction, summarization, assessment generation, buyer-fit analysis, and related functionality. By using the Service, you acknowledge and agree to the following:

• Your uploaded documents, pasted text, and related content may be transmitted to third-party service providers for processing on our behalf
• We do not use User Content to train our own models
• Third-party provider handling of User Content, including retention and deletion practices, is governed by the applicable provider terms, our contractual arrangements, and the specific features and settings we enable
• Some provider features may have retention characteristics that differ from core API processing, and provider practices may evolve over time

We will use commercially reasonable efforts to maintain contractual and technical safeguards appropriate to the nature of the Service.

We reserve the right to change AI processing providers or configurations with reasonable notice. Any replacement provider or materially changed configuration will be subject to privacy and security practices that we determine are appropriate for the Service.

You acknowledge that AI-generated output may be probabilistic, incomplete, inaccurate, or outdated, and must be independently reviewed by you before use or reliance.

6. Data Storage and Security

6.1 How Your Data Is Stored

DealHub uses a multi-layer storage architecture:

• Database (Supabase/PostgreSQL): Stores your account information, extracted facts, AI-generated analysis, transcripts, timeline events, and deal metadata. This data is generally retained for the duration of your account and for a limited period afterward as described in our Privacy Policy.
• Temporary File Storage (Supabase Storage): Raw uploaded files are stored temporarily for AI processing and related operational needs. Files are generally automatically deleted after being pushed to your connected cloud storage, or within 48 hours if no cloud storage is connected, subject to limited extensions for troubleshooting, abuse prevention, or legal compliance.
• Your Cloud Storage (Google Drive): If you connect Google Drive, your original files and certain derived files may be stored in your own Google Drive account in a structured folder hierarchy. Access is limited to files that you choose to share with DealHub or that DealHub creates or manages through the integration, subject to the granted OAuth scopes.

6.2 Data Isolation

Your data is isolated from other users through Row Level Security (RLS) policies enforced at the database level. No user can access another user's deals, files, facts, or analysis through the Service.

6.3 Security Measures

We implement commercially reasonable security measures, including but not limited to encrypted data transmission (TLS), database-level access controls, secure authentication via Supabase Auth, and OAuth 2.0 for third-party integrations. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Google Drive Integration

If you choose to connect your Google Drive account:

• DealHub may request the 'drive.file' OAuth scope or other scopes disclosed at the time of connection. The drive.file scope permits per-file access to files that you choose to share with the app and files the app creates or manages through the integration, rather than broad access to all files in your Google Drive.
• DealHub creates a 'DealHub' root folder and per-deal subfolders in your Drive.
• You can disconnect Google Drive at any time from Settings. Disconnecting does not delete files already in your Drive.
• DealHub stores OAuth tokens or related token metadata securely as necessary to maintain the integration. Tokens are revoked or deleted when you disconnect, subject to limited backup retention and legal compliance needs.

8. Subscription and Payment

DealHub offers a 30-day free trial. Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription and you authorize us or our payment processor to charge the payment method you provided for the then-current recurring fee, plus applicable taxes.

Subscriptions automatically renew for successive monthly periods until canceled. Fees are billed in advance, are non-refundable except as required by law or expressly stated otherwise in writing, and may be subject to taxes. We may suspend or terminate access for failed, reversed, or overdue payments.

You may cancel at any time through your account settings or by contacting support@dealhubhq.com. Cancellation will stop future renewals, but will not retroactively refund amounts already paid, and access will continue through the end of the current paid period unless otherwise stated. We may change pricing on a prospective basis by providing advance notice before the next billing cycle.

9. Acceptable Use

You agree not to use the Service to:

• Upload content that you do not have the right to process or store
• Violate any applicable law, regulation, or third-party right
• Attempt to access other users' data or circumvent security measures
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to compete with DealHub or build a substantially similar product
• Use automated tools (bots, scrapers) to access the Service beyond normal use
• Upload malicious code, viruses, or harmful content
• Misrepresent AI-generated analysis as professional financial, legal, or investment advice
• Upload Social Security numbers, driver's license numbers, financial account credentials, or other highly sensitive personal information unless strictly necessary and lawfully permitted

10. Intellectual Property

The Service, including its software, design, features, documentation, and all related intellectual property, is owned by DealHub and protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during the term of your subscription.

You may not copy, modify, distribute, or create derivative works based on the Service.

If you provide DealHub with suggestions, ideas, enhancement requests, or other feedback about the Service, you grant DealHub a perpetual, irrevocable, worldwide, sublicensable, royalty-free license to use, copy, modify, and exploit that feedback for any lawful purpose without restriction or compensation to you.

All rights not expressly granted to you in these Terms are reserved by DealHub.

11. Disclaimers

Without limiting the foregoing, DealHub does not warrant that:

• AI-extracted facts, metrics, assessments, buyer-fit analyses, or other outputs are accurate, complete, current, or reliable
• Outputs are free from hallucinations, mistaken assumptions, omitted context, or other errors
• Industry benchmark ranges, multiple calculations, or other comparison metrics reflect current market conditions or are suitable for your specific transaction
• The Service will be uninterrupted, error-free, secure, or available at all times

No statement, output, or feature of the Service creates any fiduciary, brokerage, appraisal, legal, accounting, tax, investment-advisory, or due-diligence relationship. DealHub is not a broker, financial advisor, investment advisor, business appraiser, accountant, or law firm.

You are solely responsible for independently reviewing and verifying all outputs before relying on them for any investment, acquisition, financing, legal, tax, accounting, valuation, or business decision.

12. Limitation of Liability

13. Indemnification

You agree to indemnify, defend, and hold harmless DealHub and its officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any NDA, confidentiality agreement, or other legal obligation in connection with your use of the Service
• Your User Content or any claim that your User Content infringes a third party's rights

14. Account Termination

You may delete your account at any time. Upon account deletion:

• We will use commercially reasonable efforts to delete or de-identify active account data within 30 days after account deletion, subject to backup retention schedules, logs, security and abuse-prevention records, payment and tax records, legal holds, dispute preservation needs, and records required by law
• Files already pushed to your Google Drive will remain in your Drive unless you separately delete them from that service
• Files in temporary storage will be deleted in accordance with our normal retention practices

We may suspend or terminate your account immediately for security issues, fraud, illegal activity, non-payment, unauthorized access, or material breach. In other cases, where practicable, we may provide notice and an opportunity to cure before termination.

We may, but are not obligated to, provide export functionality or a reasonable opportunity to retrieve your data before termination or deletion, except where prohibited by law, court order, security needs, abuse-prevention concerns, or technical limitations.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below.

Before filing a claim, each party agrees to send the other party written notice of the dispute and attempt in good faith to resolve it informally for at least thirty (30) days.

Except for disputes that qualify for small claims court, claims seeking injunctive or equitable relief for misuse of intellectual property, unauthorized access to the Service, or breach of confidentiality obligations, and any other claims that applicable law says cannot be arbitrated, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its applicable consumer or commercial rules, as applicable.

You and DealHub agree that all disputes will be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, mass, or representative action or proceeding.

You may opt out of this arbitration agreement by sending written notice to support@dealhubhq.com within thirty (30) days after the date you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.

If a dispute is permitted to proceed in court instead of arbitration, exclusive venue will be the state and federal courts located in Palm Beach County, Florida, and each party consents to personal jurisdiction there.

17. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and DealHub regarding the Service.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

No Waiver. Our failure to enforce any provision does not waive our right to enforce it in the future.

Assignment. You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets.

Survival. Provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, payment obligations, dispute resolution, and any rights or obligations that by their nature should survive termination will survive termination of these Terms.

Beta Features. We may offer beta, preview, or experimental features from time to time. Such features may be modified, suspended, or discontinued at any time, may be subject to additional terms, and may be more prone to errors or interruptions.

18. Contact

For questions about these Terms, contact us at:

support@dealhubhq.com

Nathan & Florez LLC